Preview: snuepi is in development and is not open to customers yet.

For clinics and health practices

Your appointments, on your terms. Even when an AI books them.

AI assistants now phone and message dentists, physiotherapists, medical practices and private clinics to book appointments for their users. Set your terms once: which appointments agents may book, what a new patient needs, and that nothing about a patient’s health is shared until the patient is verified. snuepi holds every agent to them.

Free, no card, about a minute.

What agents ask clinics for

Appointments, new patients, changes. Some of them about health.

Booking

An appointment

An assistant books a check-up or a physio session for its user, and needs your real free times and the right appointment length.

Consultation request

A first consultation

A new patient booked with no referral details, no contact details that work and no idea which practitioner they need.

Booking

Questions about a patient

An agent asks to move an appointment or about a result, for someone it says it acts for. Nobody has checked.

See the AI callers businesses report, or check a call you just had.

What clinics run into

Agents book like patients. They can’t prove who the patient is.

At your practiceTodayWith snuepi
01Calls while you treatReception is with a patient when an assistant rings to ask for the next free slot, and again ten minutes later.No AI calls during the hours you choose, and a daily limit per agent. Agents get your free times without ringing you.
02Health information before verificationAn agent asks about a patient’s appointment or results, and staff can’t tell whether it really acts for them.Nothing about a patient’s health or appointments is shared until the patient is verified.
03The wrong appointment typeA ten-minute slot booked for a 45-minute first assessment.Appointment types, lengths and practitioners come from you. Anything missing is asked of the patient first.
04New patients without the basicsNo referral details, no date of birth, no contact details that work.What a new patient needs is asked before the booking counts.
05Missed appointmentsAn agent books, the patient never comes, and nobody mentioned your cancellation policy.Your cancellation window and any fee come with every agent booking. Fees go to your own Stripe account.
What snuepi does for you

One set of terms, held at every door.

On the phone, in chat assistants, in search and on your booking page. Your patients book as before.

The right appointment

Real free times, the right type and length, written into your own system.

Verified before health details

Nothing about a patient is shared until the patient has confirmed.

A calmer reception

No AI calls while you treat. Agents still get a way to book.

A record you can show

Who asked, for whom, which rules applied. Signed, and yours to export.

How it works

Three steps. Nothing you use changes.

01

Set your terms

Which appointments agents may book, what a new patient needs, when agents may call. Free, in about a minute.

02

Agents meet them everywhere

Every agent that calls, books or asks about your practice gets the same terms, and books within them.

03

You see what happened

Appointments land in the system you already use. Every agent contact leaves a record.

House rules for AI agentsExample · a made-up physiotherapy practice

Elm Street Physio · terms for agents

  • No AI calls. Book online at any time
  • Say you are an AI, and who you act for
  • First assessment: 45 minutes, no referral needed
  • No patient information until the patient confirms
  • Free cancellation until 24 hours before

What an agent gets back

AgentI’m an AI assistant booking for a user with knee pain. Is there a first assessment this week?

Elm Street Physio, on its termsFriday 09:15 is free for a 45-minute first assessment. The patient confirms by email before the booking counts. Free cancellation until 24 hours before.

Illustration. Elm Street Physio is not a real customer.

Read more

Guides for clinics.

Do I have to change booking system?

No. snuepi works with the calendar or booking system you use today, and writes agent bookings back into it.

Does an agent ever see patient data?

Not until the patient has confirmed that the agent acts for them, and only what your terms allow.

What does it cost?

Setting your terms is free. The rest of snuepi is free during the pilot. No card, no subscription.

snuepi is for every small business: Trades & home services, Consultants & agencies, Accountants & financial services, Restaurants & hospitality, Salons & wellness, Shops & retail, Other local services.

Set your practice’s terms for AI agents.