For every small business

The business you just booked with holds AI agents to its own terms. You can too.

AI agents now book, ask for quotes, request consultations and place orders on your customers’ behalf, and you have no way to set terms for any of them. Write your house rules once. snuepi holds every agent to them on your phone, your website and the systems you already use.

See how it works for your kind of business.

What changes

Today an agent meets a business built for people. With snuepi it meets your rules.

At your businessTodayWith snuepi

01Calls while you workAgents redial through service, appointments and jobs until someone answers. AutoReserve is one.Quiet hours and a daily cap per agent. The agent gets your booking or request link, and your phone doesn’t ring.Needs your phone connected

02Requests that break your rulesAgents can’t see what a booking, quote or order needs, your deposit or your cancellation terms, so they go around them.Your required details and terms go with every request. Anything missing is asked of the customer before the request counts.Held

03Who is calling, and for whomMeta’s Muse doesn’t say it is an AI. Some of its calls are placed by contractors.AI or person, which agent, for which customer, and how it has behaved at other businesses.Held for agents that say they are AI, register or sign

04Slots held at several placesBots hoard sought-after tables and appointments and resell them, sometimes for over $1,000.One booking per customer. A customer booked at several places at once is flagged, or cancelled if you choose.Held across every business on snuepi

05Wrong times and pricesAgents quote from stale profiles and pass on wrong prices and stock.Times, prices and stock come from your own calendar, booking system or catalog, and every booking or order is written back into it. Never a model’s guess.Held

The other six terms an agent can’t read today

06Whether agents may contact you at allOnly Google offers an opt-out. Meta publishes none; AutoReserve refuses to delist.Yes, on your own channels only, or no. Published for every agent, enforced on your phone, website and bookings.Held on your doors

07Which channel to useNo way to say “don’t call, book online”. A venue that takes no phone bookings was still called again and again.“No AI calls, book online”, or calls only between hours you set. Agents that look you up get your booking link instead of your number.Held

08Payment and no-show liabilityReservation bots use cards that fail, so no-show fees can’t be collected.Deposits and no-show fees taken through your own Stripe at booking. snuepi never holds the money.Needs your Stripe connected

09Recording your staffMuse sends its user a transcript of every call, recorded without consent.“Do not record” is published to every agent, and nobody is recorded when snuepi answers.Partly: a direct call to your staff can’t be policed

10Who the customer really isAn agent on the phone can’t prove who it is booking for.The customer confirms by email, or the agent carries the customer’s own mandate with limits. Nothing about an account or a patient is discussed before that.Held

11Telling real agents from scamsScammers imitate Google’s calls to take over business profiles.A six-digit code your staff check on any phone, signed agent identity, and each agent’s record across businesses.Held for agents that register or sign

How it works

One set of terms, held everywhere an agent can reach.

Set it up once. Your rules and the check on who is calling then apply at every door, to every booking, quote, consultation and order.

snuepi.com/@hale-plumbingExample · a made-up firm

House rules · every agent reads these first

No calls from AI between 08:00 and 17:00
Say you are an AI, and who you act for
Every quote: two photos and the postcode
€60 call-out fee, credited against the job
Only jobs inside our postcodes

At your door · this week

23 / 0

AI contacts, and how many reached your staff

Tue 10:42

An AI assistant rang during a job. Told you take no AI calls until 17:00 and sent your quote form.Held · quiet hours

Wed 12:10

ChatGPT asked for a boiler repair quote without photos. The customer sent them by email in six minutes.Held · required details

Thu 20:03

A caller claiming to be Google asked to verify your profile. Stopped before it reached you.Held · fakes stopped

Illustrative figures. Hale & Co. Plumbing is not a real customer.

An unknown agent starts with the customer confirming by email. Once a kind of agent has proven itself with enough good outcomes, at your business or across the network, its requests go straight through. Nobody has to check them.

Setup

Minutes, not a project. Nothing you use changes.

Step 1

Your business and its doors

Your trade, the number customers call, and where your bookings, requests and orders live today.

Step 2

Your terms

Written for your trade: quiet hours, what a request needs, deposits, who is verified first. Change anything.

Step 3

Connect your doors

Your phone number, your calendar, booking system or shop, your booking or request link.

Step 4

What agents can do, and live

Check the services, products, prices and hours agents see, and go live. Then Home shows every agent that called, booked, asked or ordered.

Pricing

Free while we pilot.

Everything, during the pilotFree

Your own customers and channels0 %

New customers from the network, for 12 months, once delivered0 %