For voice-AI agencies
Audit one client’s last 30 days of calls.
snuepi checks what your agent promised callers about bookings, times, prices and discounts against that client’s real calendar and price list. You get a report with your agency’s name on it: what matched, what didn’t, what couldn’t be confirmed from the client’s systems, and what couldn’t be checked.
The offer
One audit first. Monthly checks only if you want them.
First audit
€300–600, once, for one client’s last 30 days of calls.
- The promises about bookings, times, prices and discounts that the rules can read, each with the sentence the agent said and what the records showed.
- The calls that couldn’t be checked, listed with the reason.
- A report in your agency’s name, ready to forward to the client.
Monthly checks
€49–99 per client a month, after the audit, only if you want them.
- New calls checked as they come in from Vapi or Retell.
- An alert when a promise didn’t match the client’s records.
Pilot prices. These ranges are what we are testing with the first agencies; they are not a price list yet. The exact price for your audit is agreed before any work starts.
What we need
Four things. We only read.
The calls
An API key for the client’s Vapi or Retell account (we only read calls with it), or an export of the calls.
The calendar
Read access to the client’s calendar, so a “you’re booked” can be checked against what was really booked.
The price list
The client’s prices, opening hours and the discounts the agent may give.
The client’s yes
The business agrees to the audit before we read anything of theirs.
We never change the client’s calendar or booking data. To check calls as they happen, the agency adds a webhook in the Vapi or Retell account; an export works without one.
How data is handled
EU-hosted, masked first, deleted after 30 days.
Before any model sees a call
- Phone numbers, emails, card and account numbers, and names and street addresses where they can be recognised, are masked.
- Only a model hosted in the EU reads the call, and it only pulls out what was said. Fixed rules decide the result.
Afterwards
- The raw call data is deleted after 30 days by default. The signed results hold no names or phone numbers.
- A data processing agreement (DPA) is signed with your agency before the first real calls are read. It is being finalised with counsel now.
More: how the check decides · security · sub-processors
Pick one client. We’ll set up the audit with you.
Write to us with the client’s platform (Vapi or Retell) and the kind of business. Don’t send call data by email; we agree a safe way first.